Privacy policy

Privacy Policy

Last Updated: April 9, 2026

This Privacy Policy describes how Traboo (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.traboo.com.

As a business registered in Germany serving a global community, we are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Personal Information We Collect

To provide you with the best experience, we collect information in two ways:

  • Information Automatically Collected: When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and information about how you interact with the Site (pages viewed, products clicked). We use Cookies, Pixels, and Log Files for this.

  • Information You Provide: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (processed securely via third-party providers), email address, and phone number.

2. How We Use Your Personal Information

We use your information to:

  • Fulfill Orders: Processing payments, arranging for shipping, and providing you with invoices/order confirmations.

  • Customer Communication: Responding to your inquiries and providing order updates.

  • Risk & Fraud Prevention: Screening orders for potential risks to ensure a secure shopping environment.

  • Marketing & Advertising: Providing you with targeted advertisements or marketing communications through Google Ads and Pinterest that we believe may be of interest to you.

3. Sharing Your Personal Information

We share your personal information with trusted service providers to help us operate our business:

  • Shopify: Our e-commerce platform. You can read how Shopify uses your data here.

  • Payment Processors: Such as PayPal or Stripe, to ensure secure transaction processing.

  • Logistics Partners: We share your shipping details with fulfillment partners located in Europe and Asia to deliver your orders.

  • Analytics & Marketing: We use Google Analytics to understand how our customers use the Site. We also use Google Ads and Pinterest Tags for remarketing and advertising performance.

4. Behavioral Advertising & Your Choices

We use your personal information to provide you with targeted advertisements. You can opt-out of targeted advertising by using the links below:

5. Your Rights

GDPR (For European Residents)

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us using the information below to exercise these rights.

CCPA (For California Residents)

If you are a resident of California, you have the right to know what personal information is collected about you, to request its deletion, and to opt-out of the sale of your information. Traboo does not sell your personal information.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

We take the security of your data seriously. Our website uses SSL (Secure Sockets Layer) encryption to ensure that your personal and payment information is transmitted safely.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Contact Us

For more information about our privacy practices, or if you have any questions, please contact us:

  • Brand Name: Traboo

  • Official Website: www.traboo.com

  • Business Address: Amselweg 4, 79254 Oberried, Germany

  • Email: hello@traboo.com

  • Phone: +49-74801799374

  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (CET)